FAQs
Can I return the product if it doesn't work for me?
For digital products, we do not offer returns or refunds once the purchase is completed. However, if you encounter any issues, please reach out to us, and we will do our best to resolve them.
For print books, returns are accepted if the product is defective or damaged during shipping. Please contact us within 14 days of receiving your order to arrange a return or exchange.
How do I check the status of my order?
If you have purchased a digital product, you will receive access to your files immediately after payment. No shipping is involved, so there is no order tracking necessary.
For print books, you will receive an email confirmation with tracking information once your order has been shipped. Delivery times may vary depending on your location.
Do you provide a quality guarantee for the products being sold?
Yes, we stand behind the quality of both our digital and print products. If you experience any problems with your digital download or the print book, please contact us and we will assist you in resolving the issue.
How can I get in contact with you?
You can contact us by email. You can also open a chat with us by clicking the link provided and let us know if you have any questions or concerns.
Do you offer refunds if I don't like the product?
For digital products, all sales are final due to their nature. We do not offer refunds. However, if you experience any issues with your purchase, please contact us for assistance.
For print books, refunds are available if the book is defective or damaged during shipping. Please contact us within 14 days of receiving your order to request a refund.
How do I order on your website?
To order on our website, simply select the product you want (digital or print) and click the 'Buy Now' button. For digital products, after payment, you will be given immediate access to download your files. For print books, after payment, your order will be processed and shipped via Bookvault. Payment is secured by Paypal, Mastercard, Visa, and AMEX.